Customer Journey

customer journey

You can get in touch with Sash Window Preservation either by completing our online form or by calling us on 01603 908252 or 01223 927252.


In the majority of cases we will visit you to understand more about your requirements and measure your property.


Very shortly after you will receive a written quote from us giving you full details of the work we will carry out and the fee involved.


When the quote is approved and a 50% deposit is received, we will schedule another surveying appointment to take more detailed measurements.  Shortly after we will schedule the work in with you at a convenient time.

The Work

Our polite teams will ensure the work is carried out with the utmost respect for you and your property ensuring we clean up every evening, removing our shoes and take the greatest care with your property. All windows are left secure overnight, giving you extra peace of mind.

Payment On Completion:

When the work is completed to your satisfaction, payment will be required.